Category Archives: Community Management

Shadowbane launched two decades ago!

By | March 25, 2023

Has it really been 20 years?! Apparently,  it has. Back on March 25, 2003, we launched Shadowbane. For many, Shadowbane has a lot of great game memories. And, yes, some terrible ones, too! I mean, who remembers how sb.exe was a meme before memes were cool? Or when someone used GM commands to teleport players… Read More: Shadowbane launched two decades ago! »

Today I start the prologue of the next book in my career

By | December 6, 2022

Ref: https://seandahlberg.com/2022/11/22/sean-has-left-the-building/ This one will be short and sweet as I’m mainly writing this for something to look back on in the years. But today, December 6th, 2022, is my first day as the Head of Developer Community, also known as “Leader, Technical Marketing,” at Cisco. I just finished my first onboarding session, and I have to admit,… Read More: Today I start the prologue of the next book in… »

I grew up here: Ultima Online

By | September 27, 2020

I’m not actually sure where it started, but I noticed the “I grew up here” trend after seeing @Mightykeef‘s tweet about it. I’m not really sure where it started but it did make me go Hmmm. Honestly, I would like to put Shadowbane as where I grew up, and maybe I’ll do something about that… Read More: I grew up here: Ultima Online »

Social isn’t a job, it’s a toolset

By | June 23, 2020

I’m still playing catch-up on my podcasts (I’m about a month behind on episodes but catching up quickly). In a (semi) recent episode of SocialPros, they had on Convince & Convert colleagues Lauren Teague and Zontee Hou in an episode entitled “What You Must Adjust in Your Social Media in These Crazy Times.” Great episode,… Read More: Social isn’t a job, it’s a toolset »

Community Signal podcast: Managing Communities of IT Pros and MMORPG Players

By | April 15, 2020

Recently, I had the pleasure of being on the Community Signal podcast, hosted by Patrick O’Keefe of ManagingCommunities.com fame. I believe we did the recording around the middle of March so it was just as things were starting to get “interesting” here in Texas in regards to the coronavirus COVID-19 pandemic. If you’re already following… Read More: Community Signal podcast: Managing Communities of IT Pros and MMORPG… »

SpiceHeads want you to talk with them!

By | February 9, 2015

Last week, I wrote up a topic for our community (Spiceworks) in an effort to help new brand reps (what we call “Partners” or “Green Guys/Gals” in the community) understand that it really is all about the engagement aspect when it comes to chatting in the community. I have seen more than a handful of… Read More: SpiceHeads want you to talk with them! »